Delivery & Returns – Scrap Series
This page explains how tickets and Pay-Per-View (PPV) access are delivered, and outlines our returns and refund policy.
1. Ticket Delivery
All Scrap Series tickets are delivered digitally.
- Tickets will be sent to the email address used at checkout
- Delivery is typically instant but may take up to a few minutes
- Tickets can be presented on a mobile device or as a printed copy
If you do not receive your ticket, please check your spam or junk folder before contacting us.
2. Pay-Per-View (PPV) Delivery
PPV access is delivered digitally.
- Access details will be provided via email after purchase
- PPV grants access to the live broadcast only, unless otherwise stated
- PPV access is for personal, private viewing and is non-transferable
It is the customer’s responsibility to ensure they have a compatible device and stable internet connection.
3. Returns & Refunds – Tickets
All tickets purchased for Scrap Series events are non-refundable.
Refunds will only be issued in the event of full cancellation of the event by the organiser.
Changes to venues, fight cards, bout order, fighters, or event timings do not qualify for a refund.
4. Returns & Refunds – PPV
All PPV purchases are final and non-refundable, including cases of:
- Failure to watch the event
- Internet or device issues
- Partial viewing of the event
Refunds will only be considered if the event is fully cancelled by the organiser.
5. Event Postponement
If an event is postponed, tickets will remain valid for the rescheduled date.
If a replacement date cannot be offered, further instructions will be communicated by email.
6. Incorrect or Failed Delivery
If you believe your ticket or PPV access has not been delivered correctly, please contact us as soon as possible so we can investigate and resolve the issue.
7. Chargebacks & Disputes
Unauthorised chargebacks may result in suspension of access to PPV content or future Scrap Series purchases.
We encourage customers to contact us directly to resolve any issues before contacting their payment provider.
8. Contact Us
For delivery issues or questions regarding refunds, please contact:
Scrap Series
Email: info@scrapseries.com